Emma Batrouney (Heale)

Hear and Clear Care is an independent, locally owned clinic.


Emma Batrouney, owner of Hear and Clear Care graduated from La Trobe University with a Bachelor of Health Science and a Master of Clinical Audiology. More recently, Emma has completed a Graduate Certificate of Commerce and is currently earning her Doctor of Audiology from A.T Still University of Health Sciences. Emma is proud to be a member of the Hearing up Provider Network.

At Hear and Clear Care we are committed to providing Best Practice in hearing health care based on person centred care approach, helping to meet the needs of every patient’s individual needs. Working with an audiologist that follows industry Best Practices is the key to life-transforming hearing care outcomes.

Excellent
Hear and Clear Care
4.9
See all reviews
Ant Shannon
Excellent. Super professional and knowledgeable.
Response from the owner:Thank you for taking the time to review us Ant. It was a pleasure to meet you and please reach out if you ever need us in future. Emma
Hamka iskandar
Bella was great! Helped me understand what was going on with my blocked ears and cleared the hardened wax on my right ear! Hearing alot clearer now and also checked the pressure of my ears were equal!
Response from the owner:Thank you for taking the time to review us. I am so pleased Bella could help you hear more clearly and understand your ears better!
anthony cant
Bella at Hear and Clear was very good. Professional, friendly and most importantly fixed the issue with my ear. Great job!
Response from the owner:Thank you for that wonderful feedback Anthony. We are so glad Bella could help you!
Suzana Milic
The staff were so friendly and accommodating as well as very professional. I would highly recommend them.
Response from the owner:We really appreciate you taking the time to review us Suzana and we are so pleased you were happy with our service. Please don't hesitate to reach out in future. Emma
Gary Adler
Very impressed with the service provided to me by Bella. Highly recommended.
Response from the owner:Hi Gary. Thank you for taking the time to review us and we are so happy that Bella could assist you.
H alfnineinc
Hear & Clear Care in Glen Iris were excellent to deal with. Bella was very professional and took me through all the steps of my ear check and showed me actual pictures of my inner ear to identify the problem. I am very happy with the service and wouldn’t hesitate to recommend them to others.
Response from the owner:Thank you for taking the time to review us. I'm so pleased you were happy with our service! Emma
etienne beaumont
I had an amazing experience at Hear and Clear Care, Malvern. I dealt with Bella and she was extremely professional and the overall service was fantastic! Highly recommend to anyone who needs an audiologist
Response from the owner:Thank you for that great review Etienne. I'm so pleased that Bella could help you. Emma
Claudia Richardson
This clinic has such a nice feel to it, everyone at the front desk was so friendly made it a great experience! Bella was amazing and very informative - will definitely be back and highly recommend!
Response from the owner:Thank you for that wonderful feedback Claudia. We are so happy that Bella could help you and please don't hesitate to let us know if we can help you in future.
Jim Somerville
I highly recommend this business. I have visited the clinic a number of times and always found Emma and her team to be very professional. Most importantly I found her to be both very knowledgeable and caring to first understand and then resolve my hearing issues. Thank you Emma for being so gentle.
Response from the owner:Thank you for taking the time to review us Jim. It is a pleasure to help you and please continue to reach out if you need help in future.
Vivienne Fleming
I visited Hear and Clear Care as I’ve had trouble with water in my ears while swimming. Emma checked my ears and provided custom made ear plugs. The ear plugs are perfect and I cannot thank Emma enough for her exceptional care! I’ll be back.
Response from the owner:Thank you for that lovely feedback Vivienne. I am so pleased the swim plugs work so well for you. Please don't hesitate to reach out if you need anything else in future!

HearingUp by Dr. Cliff Olson


HearingUp was created by Audiologist and influencer, Dr. Cliff Olson, to help consumers find high-quality hearing care.

The Hearing Up Network are a group of hearing care professionals dedicated to following industry Best Practices to achieve better patient outcomes.

The Hearing Business Alliance (HBA) of Australia have partnered with HearingUp to help Australians find the best clinicians in Australia that follow Best Practices.

What are Best Practices…
and why do they matter?

Choosing an Audiologist that follows best practices (like Dr. Cliff & his network do) is key to a life transforming hearing care experience.

Treating hearing is a multi-faceted and requires an experienced professional to invest time and the latest developments to achive your optimal hearing results.

CONTACT Opening Hours

  • Monday: 9:00am – 4:30pm (Glen Iris)
  • Tuesday: 9:00am – 4:30pm (Glen Iris)
  • Wednesday: 9:00am – 6:30pm (Glen Iris)
  • Thursday: 9:00am – 4:30pm (Glen Iris)
  • Friday: 9:00am – 4:30pm (Glen Iris & Rye)
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